The UAE fitness industry is booming due to:
- Rising health awareness among residents.
- Government wellness initiatives (Dubai Fitness Challenge, workplace wellness programs).
- Social media influence and fitness influencers shaping consumer choices.
Your teams are tasked with designing a business plan for a new gym that can stand out in this competitive market.
Activity Instructions
Step 1: Value Creation
How will your gym create value for customers?
Step 2: Value Capture
How will your gym capture value to remain profitable and sustainable?
Step 3: Value Chain Mapping
Map the following activities that deliver value from start to finish.
- Inbound Logistics: How will you source equipment, supplements, or technology?
- Operations: What services will you run daily?
- Outbound Logistics: How will memberships and bookings be managed?
- Marketing & Sales: How will you attract customers?
- Service: How will you support customers after joining (loyalty programs, nutrition counseling)?

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